Overview

ACE Commercial Capital LLC ("we," "us," or "our") operates www.acecommercialcapital.com (the "Site") and provides commercial real estate and business financing solutions nationwide. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our Site, you agree to the practices described below.

2. Information We Collect

We collect information in two ways:

Information you provide — When you submit a form or inquiry on our Site, you may provide your name, email address, phone number, business details, property information, and financing needs.

Credit information — Where you authorize it, we facilitate a soft credit inquiry through iSoftpull (The Punt Group LLC) in accordance with the Fair Credit Reporting Act (FCRA). See iSoftpull's terms at app.isoftpull.com/site/usage_terms.

Information collected automatically — Our Site and hosting platform (Squarespace) automatically collect standard technical data such as IP address, browser type, pages visited, and device information via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Evaluate and respond to your financing inquiry or application

• Match you with appropriate lending products or partners

• Communicate with you about your inquiry or application

• Comply with applicable laws and financial regulations

• Protect against fraud and unauthorized activity

• Improve the performance and content of our Site

4. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

Lending partners — To facilitate your financing, relevant information may be shared with lenders or financial institutions involved in your application.

Service providers — We use the following third-party platforms that process data on our behalf:

• GoHighLevel (HighLevel, Inc.) — CRM platform used to receive and manage form submissions.

Privacy policy: www.gohighlevel.com/privacy-policy

• iSoftpull (The Punt Group LLC) — Soft credit inquiry processing. Terms:

app.isoftpull.com/site/usage_terms

• Squarespace, Inc. — Website hosting. Privacy policy: www.squarespace.com/privacy

acecommercialcapital.comsales@acecommercialcapital.com

Docusign Envelope ID: ED9222FF-B804-86A7-8390-F616B530C4F2

ACE Commercial Capital LLC — Privacy Policy

Legal requirements — We may disclose information where required by law, court order, or regulatory authority.

5. Cookies

Our Site uses cookies to function correctly and to understand how visitors use it. You can control cookies through your browser settings, though disabling them may affect Site functionality. For details on

Squarespace's cookie practices, visit www.squarespace.com/privacy.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve any disputes. Personal data collected through our Site is retained for a period of seven (7) years from the date of collection or last contact, after which it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your state of residence, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses of it. California residents have additional rights under the

CCPA/CPRA, including the right to know what data we hold and to request its deletion.

To submit a privacy request, contact us using the details in Section 9. We will respond within 45 days.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no internet transmission is completely secure. In the event of a breach affecting your data, we will notify you as required by applicable law.

9. Contact Us

For questions about this policy or to submit a privacy request:

ACE Commercial Capital LLC

2201 Ringling Blvd, Suite 102, Sarasota, FL 34237

Email: sales@acecommercialcapital.com

Phone: 973-714-8456

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date above. Continued use of the Site after any update constitutes acceptance of the revised policy.